Frequently Asked Questions

Everything you need to know about shopping with ODGG, LLC.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. Processing time usually takes 1-2 business days before the package leaves our warehouse.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start your request.

How do I know which size to choose?

Each product page features a detailed size guide. Since our fashion cuts vary between slim and oversized fits, we recommend measuring a similar garment you own for the best comparison.

Do you ship internationally?

Yes, ODGG, LLC ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.